I received a damaged or incorrect item in my order. What do I do?

Frequently Asked Questions

Shopping
	1. How do I find an item I'm looking for?
	2. Are all items in stock?
	3. It will not allow me to order the quantity I want. Why?
	4. How can I find new items?

Ordering
	1. Will I receive an order confirmation?
	2. Can I place my order over the phone?
	3. Do you charge sales tax?
	4. What will the shipping charges for my order be?
	5. Can I pay for my order without a credit card?
	6. I do not live in the US, can I still order from your site?

Shipping
	1. Can I send part of an order to one address and the rest to another address?
	2. Do you ship overseas?
	3. My order never arrived, what do I do?
	4. When will I receive my order?

Returns & Order Problems

1. I don't like an item I received, can I return it?

2. I received a damaged or incorrect item in my order. What do I do?

Please contact us immediatley via email if you received an incorrect or damaged item. We will be happy to send the proper item ASAP. Please do not send the item back until you we reply to your email. Depending on the item and the damage we may not require it to be returned. If an item is returned without proper authorization the return shipping costs can not be refunded. You can contact us at info@helloandgoodbuy.com or through the "Contact us" page on the website.

Miscellaneous
	1. Can you send me a catalog?

Type your question or search phrase below:

Home Collections New Items FAQ's Contact Feedback