Gift
Mary
Debbie
Cameo
Thomas
Classic
Warren
Boyds
Toni
Karen
Let's
Fiesta
Clayworks
I don't like an item I received, can I return it?
Frequently Asked Questions
Shopping
1. How do I find an item I'm looking for?
2. Are all items in stock?
3. It will not allow me to order the quantity I want. Why?
4. How can I find new items?
Ordering
1. Will I receive an order confirmation?
2. Can I place my order over the phone?
3. Do you charge sales tax?
4. What will the shipping charges for my order be?
5. Can I pay for my order without a credit card?
6. I do not live in the US, can I still order from your site?
Shipping
1. Can I send part of an order to one address and the rest to another address?
2. Do you ship overseas?
3. My order never arrived, what do I do?
4. When will I receive my order?
Returns & Order Problems
1. I don't like an item I received, can I return it?
  Yes. We do accept returns if you change your mind once you receive an item(s). The item has to be in new, resellable condition. You have to email us first to get return instructions. You will receive a refund for the original purchase price, not including shipping or return shipping fees.

2. I received a damaged or incorrect item in my order. What do I do?
Miscellaneous
1. Can you send me a catalog?


Type your question or search phrase below:
 
Home     Collections     New Items     FAQ's     Contact     Feedback