My order never arrived, what do I do?

Frequently Asked Questions

Shopping
	1. How do I find an item I'm looking for?
	2. Are all items in stock?
	3. It will not allow me to order the quantity I want. Why?
	4. How can I find new items?

Ordering
	1. Will I receive an order confirmation?
	2. Can I place my order over the phone?
	3. Do you charge sales tax?
	4. What will the shipping charges for my order be?
	5. Can I pay for my order without a credit card?
	6. I do not live in the US, can I still order from your site?

Shipping

1. Can I send part of an order to one address and the rest to another address?

2. Do you ship overseas?

3. My order never arrived, what do I do?

We put delivery tracking on all packages. If you do not receive your order in a regular time period go to the "Contact us" page on our website and let us know. We will track the package. Please be sure to include the full name of the person the package was sent to. You can also email us directly at info@helloandgoodbuy.com.

4. When will I receive my order?

Returns & Order Problems
	1. I don't like an item I received, can I return it?
	2. I received a damaged or incorrect item in my order. What do I do?

Miscellaneous
	1. Can you send me a catalog?

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